Terms and conditions

These Terms and Conditions (“Terms”) are an agreement between you and webagentman, a trade name of Strawberry Notes LLC (“webagentman,” “we,” “us,” or “our”). They apply when you visit our website, request a quote, purchase a service, or otherwise work with us.

By using our website or services, you confirm that you can enter into a binding agreement and accept these Terms. If a proposal, order form, statement of work, or other written agreement conflicts with these Terms, the more specific written agreement controls for the services it covers.

When you voluntarily select the text-message checkbox on a checkout form, you agree to receive recurring order, account, setup, and customer-care text messages from webagentman, a trade name of Strawberry Notes LLC, at the phone number you provide. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to opt out. Consent to text messages is not a condition of purchase.

You may revoke your consent at any time by replying STOP. We may still contact you through non-text channels about an order, account, or service you request.

We provide digital services that may include website design and development, AI-assisted call answering, search visibility work, social media management, paid advertising, automations, and related consulting or support. The exact scope, schedule, deliverables, and price for your project will be described in the proposal or plan you approve.

We may use qualified contractors and service providers to help deliver the work. We remain responsible for managing the services we have agreed to provide.

The NITRO Marketing Package includes a custom website, the build and launch of your first Meta Ads campaign, and an AI booking engine for $297 per month, with tax included and no setup fee. The service is month to month and continues until canceled.

• The website scope is based on the pages and content reasonably needed for the agreed business website. Specialized applications, ecommerce systems, and unusual integrations require a separate written scope.
• We target launch of your first Meta Ads campaign within 2 to 7 business days after receiving the required account access, materials, and approvals. Meta review, account restrictions, or changes requested by you may extend that timeline.
• Meta advertising spend is separate and is paid by you directly to Meta. Results depend on budget, market conditions, offer quality, and platform approval.
• AI booking engine use is subject to reasonable fair-use limits. Unusually high call or messaging volume, premium telephony features, or specialized integrations may require a separate plan.
• The first payment starts the service. Timelines depend on your timely delivery of access, content, feedback, and approvals.
• Ongoing support and a dedicated USA-based account executive are included while the subscription is active. The assigned account executive may change when reasonably necessary.

Online Complete Presence combines the agreed website, AI receptionist, SEO and AI search, social media management, and paid advertising management services for $999 per month after a 7-day free trial. Advertising spend and other third-party costs remain separate unless your order says otherwise.

When checkout states that an Online Complete Presence subscription includes a 7-day free trial, that trial begins when checkout is completed. For the AI Receptionist, checkout saves a payment method without charging it; the 7-day trial begins only after setup is configured, tested, and activated. We send the trial end and first billing date by email when activation occurs. You may cancel before the trial ends to prevent the first recurring subscription charge. The AI Receptionist trial includes 30 Voice AI minutes. Additional AI, phone, messaging, and related usage is billed separately at cost, including usage incurred during the trial.

A trial starts onboarding, planning, and the work reasonably available during that period. It does not guarantee that every deliverable or channel will launch within seven days. Timing still depends on access, materials, approvals, platform review, and the scope of work.

• Prices, payment dates, setup fees, and included work are stated in your approved proposal, checkout, invoice, or order form.
• You authorize us and our payment provider to charge the payment method you supply for amounts that are due.
• Taxes, advertising spend, domain fees, software subscriptions, platform fees, and other third-party costs are not included unless we say so in writing.
• We may pause work or access to a service if an undisputed payment is overdue after reasonable notice.

Recurring services continue for the billing period stated in your order until either party cancels them. You may request cancellation at any time by contacting us; it takes effect at the end of the current paid billing period unless your written agreement states otherwise. Cancellation stops future renewals and does not automatically refund fees already paid or due for work performed.

If we offer a written trial, refund, or satisfaction policy, that policy applies only according to its stated eligibility rules and time limits. Nothing in these Terms limits a refund or cancellation right that applicable law requires.

The NITRO Marketing Package includes a 14-day money-back guarantee. If you are not satisfied for any reason, email [email protected] within 14 calendar days of purchase. We will refund the full package payment. Meta ad spend, domain purchases, software charges, and other third-party costs paid separately are not included in the refund.

The AI Receptionist includes a seven-day free trial beginning when we activate the service after setup and testing. Checkout saves a payment method but does not charge it. If you cancel before the trial ends, no monthly subscription payment will be collected. The trial includes 30 Voice AI minutes; additional AI, phone, messaging, and related usage is billed separately at cost. If you continue, the subscription renews at the price and interval shown at checkout, plus separately billed usage.

The Vortex Growth System includes a 14-day money-back guarantee. If you are not satisfied for any reason, email [email protected] within 14 calendar days of purchase. We will refund the entire plan payment. AI, phone, SMS, email, and other separately billed third-party or usage costs are not included in the refund. The domain provided with setup is included in the plan.

You agree to:

• Provide accurate information, timely feedback, approvals, credentials, and materials reasonably needed to do the work.
• Confirm that you have the right to use any names, logos, images, customer data, claims, and other content you give us.
• Review deliverables, call scripts, advertising claims, and published content for accuracy and legal or industry compliance.
• Protect account credentials and promptly tell us about suspected unauthorized access.
• Follow the terms and policies of Google, Meta, telephone providers, hosting companies, and other platforms used for your services.

Delays in your feedback, access, content, or approvals may extend delivery dates and can affect campaign performance.

Marketing, search, advertising, and AI systems depend on changing algorithms, customer behavior, competition, data quality, and third-party platforms outside our control. We do not guarantee a particular ranking, number of leads, conversion rate, revenue amount, advertising approval, or uninterrupted availability.

AI-generated or automated output can be incomplete or inaccurate. You are responsible for reviewing material decisions, regulated statements, appointments, quotes, and other information before relying on it. Our services are business tools and are not legal, medical, accounting, or other professional advice.

Each party keeps ownership of the materials, systems, trademarks, and know-how it owned before the engagement. You grant us a limited license to use the content, data, and account access you provide only as reasonably needed to perform the services.

After all related invoices are paid, you own the final custom deliverables identified as yours in the applicable proposal. Reusable tools, templates, code libraries, processes, licensed assets, third-party materials, and general know-how remain owned by their existing owners. We grant you any license reasonably needed to use those elements as part of your paid deliverable, subject to third-party license terms.

Our work may connect to services operated by third parties, including hosting, domains, analytics, payment, advertising, social media, telephone, AI, and email providers. Their separate terms, privacy practices, prices, and availability apply to your use of their products. We are not responsible for a third party changing, suspending, rejecting, or discontinuing its service.

Each party will use reasonable care to protect non-public business information received from the other and will use it only to perform or receive the services, comply with law, or exercise rights under these Terms. This does not apply to information that is public through no breach, already known without a duty of confidentiality, independently developed, or lawfully received from another source.

Our handling of personal information is also subject to any privacy notice and data-processing terms that apply to the service. You are responsible for giving legally required notices and obtaining legally required consent for customer data, call recording, messaging, advertising audiences, and other data you ask us to process.

You may not use our website or services to:

• Break the law or violate another person's rights.
• Send unlawful spam, deceptive messages, malware, or abusive content.
• Misrepresent your identity, offerings, pricing, qualifications, or customer relationships.
• Interfere with security, probe systems without permission, or attempt unauthorized access.
• Resell or copy our services or materials except where we expressly permit it in writing.

Either party may terminate a project or recurring service as allowed by the applicable proposal. We may suspend or terminate services immediately if use is unlawful, creates a material security risk, violates third-party platform rules, or materially breaches these Terms. When practical, we will provide notice and a reasonable opportunity to fix a curable breach.

On termination, you must pay for completed work, committed third-party costs, and other amounts already due. Provisions that reasonably should continue, including payment, ownership, confidentiality, disclaimers, liability limits, and dispute provisions, survive termination.

We will provide the services with reasonable care and professional effort. Except for promises expressly stated in a signed agreement, and to the maximum extent permitted by law, our website and services are provided “as is” and “as available.” We disclaim implied warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation.

To the maximum extent permitted by law, neither party will be liable to the other for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, or business opportunities arising from these Terms or the services.

To the maximum extent permitted by law, our total aggregate liability arising from a service will not exceed the fees you paid us for that affected service during the three months immediately before the event giving rise to the claim. These limitations do not apply where applicable law does not allow them.

You agree to defend and indemnify webagentman and its personnel from third-party claims, damages, and reasonable costs arising from content or instructions you provide, your unlawful or unauthorized use of the services, or your material breach of these Terms. We will promptly notify you of a covered claim and reasonably cooperate in the defense. You may not settle a claim in a way that admits fault by us or creates obligations for us without our written consent.

We may update these Terms to reflect changes in our services, business practices, or legal obligations. We will post the revised version with a new update date. If a change materially affects an active recurring service, we will provide reasonable notice when practical. Continued use after the effective date means you accept the updated Terms.

These Terms and any applicable written proposal are the entire agreement about the covered services. Neither party may transfer the agreement without the other party's consent, except in connection with a merger, reorganization, or sale of substantially all relevant assets. If a provision is unenforceable, it will be limited only as much as necessary and the remaining provisions will continue.

Applicable law governs these Terms. Any dispute must be brought in a court that has lawful jurisdiction over both the parties and the dispute, unless the parties agree in writing to another process. Before filing a formal claim, each party agrees to make a good-faith effort to resolve the issue directly.

Questions about these Terms may be sent to [email protected].