Privacy policy

This Privacy Policy explains how webagentman (“webagentman,” “we,” “us,” or “our”) handles personal information when you visit our website, contact us, request a quote, or use our services.

The information we handle depends on how you interact with us and which services you ask us to provide. If a separate agreement or privacy notice applies to a particular service, that document may provide additional details.

We may receive information that you choose to provide, including:

• Your name, business name, email address, phone number, and other contact details.
• Information in a quote request, email, call, form, survey, or other communication with us.
• Project requirements, brand materials, account access, credentials, approvals, and content needed to provide services.
• Billing and transaction details, although payment card information may be collected directly by a payment provider.
• Any other information you voluntarily share with us.

Our current contact form prepares an email in your own email application. It does not send or store the message through a webagentman-hosted form-submission backend. Your email provider handles the message according to its own privacy practices.

When you use the website, browsers, hosting providers, and network systems may automatically process basic technical information such as your IP address, browser and device type, requested pages, referring page, and the date and time of a request. This information can appear in server or security logs and helps operate and protect the website.

We do not describe a specific analytics, advertising-cookie, or tracking stack here because the technologies used on the website may change. If we introduce technology that requires an additional notice or consent, we will provide it as required.

To deliver services, we may handle business information and data made available by a client, such as website submissions, customer inquiries, call details, appointment information, marketing audiences, or account activity.

For personal information we process on a client's behalf, webagentman may act as a service provider or processor. In that role, we use the information according to the client's instructions, the applicable service agreement, and legal requirements. The client remains responsible for its own privacy notices, lawful basis, and instructions.

We may use personal information to:

• Respond to questions and prepare quotes or service plans.
• Provide, maintain, personalize, and support the services you request.
• Communicate about projects, accounts, billing, updates, and customer support.
• Secure our website and services, prevent misuse, and investigate technical or security issues.
• Improve our operations, service quality, and website experience.
• Meet contractual, tax, accounting, regulatory, and other legal obligations.
• Send marketing communications where permitted, subject to your ability to opt out.

We do not sell or rent personal information. We may share information only as reasonably needed in circumstances such as:

• With service providers and contractors that support hosting, communications, payments, security, project delivery, or other business operations.
• With platforms and providers you direct us to use as part of your services.
• To comply with law, legal process, or a valid government request, or to protect rights, safety, property, and security.
• In connection with a proposed or completed merger, financing, reorganization, sale, or transfer of all or part of the business, subject to appropriate safeguards.
• With your direction or consent.

Service providers are permitted to handle information only for the purposes for which it was disclosed, subject to their agreements and applicable law.

We retain personal information only for as long as reasonably needed for the purposes described in this Policy, including to provide services, maintain business records, resolve disputes, enforce agreements, and meet legal obligations. Retention depends on the nature of the information, the service involved, and applicable requirements, so we do not apply one period to every category.

When information is no longer reasonably needed, we may delete, de-identify, or securely archive it as appropriate.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, or alteration. No internet transmission, storage system, or security measure can be guaranteed to be completely secure, so we cannot promise absolute security.

You are responsible for protecting passwords and account credentials you control and for promptly telling us if you suspect unauthorized access involving our services.

The providers, platforms, and people involved in operating the website or delivering services may process information in locations outside your state, province, or country. Privacy laws in those locations may differ. Where required, we use appropriate contractual or other safeguards for cross-border transfers.

You may ask us to update your contact information, stop marketing emails, or answer questions about information we handle. Depending on where you live and subject to legal exceptions, you may also have rights to request access, correction, deletion, restriction, portability, or an objection to certain processing.

These rights are not available in every jurisdiction or in every circumstance. We may need to verify your identity and may retain information where law or a legitimate business need permits. If we process information solely for a client, we may direct your request to that client.

To opt out of a marketing email, use its unsubscribe instructions or contact us. Service-related communications may continue while you have an active project or account.

Our website and business services are not directed to children, and we do not knowingly seek personal information from children. If you believe a child has provided personal information to us, contact us so we can review the situation and take appropriate action.

Our website and services may link to or integrate with third-party websites, platforms, and applications. Their privacy practices are governed by their own notices, not this Policy. We encourage you to review those notices before providing personal information.

We may update this Privacy Policy as our services, practices, or legal obligations change. We will post the revised version on this page and update the date above. If a change is material, we may provide additional notice when appropriate.

For privacy questions or requests, email [email protected].